Last updated: October 2026

This policy explains what information 911 Garage Repair collects through this website, why we collect it and what we do with it. It covers the website only. Work carried out at your home may be subject to additional terms agreed at the time of booking.

Information you give us

When you submit the Request Service form we collect the details you enter:

• Full name — required, so we know who we are speaking to
• Phone number — required, so we can call you back to confirm the job
• ZIP code — required, so we can check coverage for your address
• Service needed — required, so the right technician and parts are assigned
• Email address — optional, only if you choose to provide it
• A short description of the problem — optional, to help us prepare

We do not ask for payment details, government identifiers or any other sensitive information through this website, and we ask you not to send them to us.

How we use it

Your details are used to respond to your request, arrange and carry out the work, and keep a record of the job. If you ask us to, we may contact you about the request you submitted. We do not sell your information or add you to unrelated marketing lists.

Where your request goes

Form submissions are delivered to the business through the lead-handling service configured for this website, which may include a customer relationship management system, an email service, an SMS gateway, a messaging platform or a generic webhook. These providers process the submitted details on our behalf so that the request reaches us.

Cookies and analytics

This site is prepared to use Google Analytics 4, Google Tag Manager and Google Ads conversion tracking, and may in future use a Meta Pixel and call-tracking services. Where those tools are active they use cookies and similar technologies to record aggregate information about how the site is used — such as pages viewed, how visitors arrived and whether a call button or form was used. Analytics identifiers are not loaded until the relevant service is configured by the business.

You can block or delete cookies in your browser settings at any time. Blocking them does not prevent you from using the site or contacting us.

Call tracking

If call-tracking is enabled, calls made to the number shown on this website may be recorded or logged for quality and enquiry-handling purposes. Where this applies, the tracking number is displayed on the site so you can see it.

How long we keep information

Enquiry records are kept for as long as needed to respond to the request and to maintain a reasonable record of work undertaken, after which they are deleted or anonymised. Records may be retained longer where we are required to keep them for accounting or legal reasons.

Your choices

You can ask us to correct or delete the information we hold about you, and you can ask what we hold. Contact us using the details on the contact page. If you are in Florida, applicable state and federal privacy law governs how we handle your request.

Security

This website is served over HTTPS and requests are transmitted over an encrypted connection. No transmission over the internet can be guaranteed to be completely secure, so please do not send sensitive information through the website forms.

Changes to this policy

If this policy changes, the revised version will be published on this page with an updated date. Where a change materially affects how we handle submitted information, we will make that clear on the site.

Contact

Questions about this policy can be raised through the contact page, by phone on (954) 733-5382 or by email at [EMAIL]. Our business hours are [BUSINESS HOURS]. Licensing information: [LICENSE INFORMATION].