Why a broken cable is urgent, not inconvenient
A snapped cable can whip loose inside the garage — which is why cables should never be handled while the door is under tension. A door running on one cable puts uneven load on the springs, the track and the panels, and it can drop unexpectedly. Treat a broken cable the same way you would treat a broken spring: stop operating the door.
- A cable hanging loose beside the track
- The door sitting low on one corner
- A door that opens crooked or grinds on one side
- A drum that has come loose or is winding cable unevenly
- A visibly frayed or kinked cable strand