We test the door before we sell an opener
Drive gears strip and capacitors fail, but the most common reason an opener dies young is a door that has become hard to move: springs that have lost tension, a seized roller, or a track out of alignment. Replacing the opener without correcting that just shortens the life of the new unit.
We check the door balance and travel first. If the door is the problem, we fix the door — and often the existing opener keeps working.